Military Veterans as Exceptional Mediators

Military Veterans as Exceptional Mediators: Forged in Service


Transitioning from military to civilian life presents a unique set of challenges and opportunities for veterans. Among these opportunities is the potential for veterans to excel in roles that require strong leadership, communication, and conflict resolution skills, such as mediation. In this blog, we will explore why military veterans are uniquely equipped to excel as mediators.

Understanding Mediation

Mediation is a process of conflict resolution where a neutral third party helps disputants find a mutually acceptable solution. It requires patience, understanding, excellent communication skills, and an ability to navigate complex emotional landscapes.

Why Veterans Excel in Mediation

  1. Leadership and Decision-Making Skills

   Military service hones leadership and decision-making skills. Veterans often operate in high-pressure environments, making crucial decisions quickly. This decisiveness and leadership ability are invaluable in mediation, where guiding parties towards a resolution is key.

  1. Experience in High-Stress Situations

   Veterans are trained to remain calm under pressure, a trait that is essential in mediation. The ability to maintain composure during heated discussions helps keep the mediation process focused and productive.

  1. Strong Communication Skills

   Clear and effective communication is a cornerstone of military training. Veterans are adept at conveying information concisely and listening actively. These skills are critical in mediation, where understanding each party’s perspective is crucial.

  1. Cultural and Global Awareness

   Many veterans have served in diverse environments and are exposed to various cultures. This exposure gives them a broader perspective and an ability to relate to people from different backgrounds – a significant asset in mediation.

  1. Discipline and Ethical Standards

   The military instills a strong sense of discipline and a code of ethics. Veterans often bring these high ethical standards to their civilian roles, ensuring integrity and fairness in the mediation process.

  1. Empathy and Understanding

   Despite the tough exterior often associated with military personnel, many veterans develop deep empathy and understanding, having experienced intense and challenging situations themselves. This empathy allows them to connect with disputing parties on a human level.

  1. Training in Conflict Resolution

   In the military, personnel often receive training in conflict de-escalation and resolution. These skills are directly transferable to mediation, where resolving disputes is the primary goal.


Veterans bring a unique set of skills and experiences to the civilian workforce. Their leadership abilities, experience in high-pressure situations, communication skills, cultural awareness, discipline, empathy, and conflict resolution training make them exceptionally well-suited for roles in mediation. As we continue to look for ways to integrate veterans into the workforce, recognizing and utilizing these skills can lead to more effective conflict resolution in various sectors. Not only does this provide a meaningful career path for veterans, but it also enriches the field of mediation with diverse perspectives and robust skill sets.

Become a mediator

Want to become a trained mediator or do you know a veteran that might make a great mediator? Consider taking our 40 Hour Basic Mediation Course. Click the button below to learn more.


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